Delivery Policy
Delivery time
The delivery time for our products is 4 to 12 business days after posting. This period may vary depending on the location and the availability of the postal service.
Posting and Processing
All orders are processed and posted within 2 business days after payment confirmation. You will receive an email with shipping confirmation and the tracking code to track the delivery of your order within 72 business hours after shipping.
Delivery Delays
Please be advised that delivery delays may occur due to external factors such as strikes, adverse weather conditions, high demand from the postal service or logistical problems. In the event of a delay, we ask for your understanding and assure you that we will do our best to resolve any problem that may arise.
Delivery Areas
We deliver nationwide. In some more remote regions, the delivery time may be extended or it may be necessary to collect the product from the nearest post office.
Order Tracking
After shipping, you can track the delivery status using the tracking code provided. We will ship within 72 business hours. Use our website to monitor the progress of your order.
Delivery Failure
If there is no one at the address to receive the product, the post office will make up to two delivery attempts. If the postman is not answered after two attempts, the customer must collect the watch at the nearest post office, according to the instructions left by the postman.
If you have any questions or problems regarding the delivery of your order, please contact our customer service team via email support@monzzini.com.br or via WhatsApp (11) 95647-2477. We are available from Monday to Friday, from 9am to 6pm.
Responsibility
Monzzini is committed to shipping products within the stipulated timeframe, however, we are not responsible for any delays caused by the post office. We will do our utmost to provide assistance and resolve any issues that may arise during the delivery process.
9. Changes to Delivery Policy
Monzzini reserves the right to change this delivery policy at any time without prior notice. Changes will be posted on our website and will be effective immediately.
We appreciate your understanding and trust in Monzzini. We are constantly working to offer the best shopping experience and ensure that your order arrives safely and on time.
Monzzini is born from a passion for tradition and timeless elegance. Inspired by Italy’s rich heritage and commitment to excellence, our timepieces are a celebration of classic design combined with modern innovation. Each piece reflects the attention to detail and pursuit of perfection that define true luxury. We strive to create more than just watches; we aim to deliver an experience that transcends time, capturing the essence of sophistication and refined living.
Our goal at Monzzini is to democratize access to watches and luxury items, making exclusivity accessible to everyone. We believe that everyone deserves to feel the confidence and distinction that comes with wearing a high-quality product. We work tirelessly to offer pieces that not only mark time, but also mark important moments in our customers’ lives. Our mission is to provide products that combine impeccable functionality and elegant design, always with exceptional customer service.
At Monzzini, time is viewed through a lens of elegance, precision and sophistication. Each watch is a masterpiece, meticulously crafted for those who value the art of watchmaking. Swiss precision meets Italian style in our products, ensuring that every second is counted with precision and every minute is an expression of good taste. We value the beauty of simplicity and the complexity of mechanics, offering our customers not just an accessory, but a symbol of their personal style and success.
Monzzini is born from a passion for tradition and timeless elegance. Inspired by Italy’s rich heritage and commitment to excellence, our timepieces are a celebration of classic design combined with modern innovation. Each piece reflects the attention to detail and pursuit of perfection that define true luxury. We strive to create more than just watches; we aim to deliver an experience that transcends time, capturing the essence of sophistication and refined living.
Our goal at Monzzini is to democratize access to watches and luxury items, making exclusivity accessible to everyone. We believe that everyone deserves to feel the confidence and distinction that comes with wearing a high-quality product. We work tirelessly to offer pieces that not only mark time, but also mark important moments in our customers’ lives. Our mission is to provide products that combine impeccable functionality and elegant design, always with exceptional customer service.
At Monzzini, time is viewed through a lens of elegance, precision and sophistication. Each watch is a masterpiece, meticulously crafted for those who value the art of watchmaking. Swiss precision meets Italian style in our products, ensuring that every second is counted with precision and every minute is an expression of good taste. We value the beauty of simplicity and the complexity of mechanics, offering our customers not just an accessory, but a symbol of their personal style and success.